General Application

Instrumental Group is always looking to add great employees to the agency. We’re looking for ambitious, driven individuals with relevant experience. A prospective team member should have a solid portfolio, a good understanding of who we are, and what agency life requires. Working for this agency requires serious dedication and an appetite for continued learning. Don't apply if you're not prepared to stretch yourself.

Social skills you'll need to demonstrate

Deal with pressure and deadlines
Work really well with others
Work really hard without someone looking over your shoulder
Ability to manage deadlines, tasks, and deliverables
Add value when presented unique opportunities
Be hungry to learn and achieve
Prioritize and balance like crazy
Solve for the client and get shit done

Representative qualifications & work experience

1-3 years of applicable experience
BA/BS degree or equivalent
Excellent written and verbal communication skills
Adept at juggling many clients at once, working cross-functionally, while never losing sight of the core message and goal behind your work
Industry certifications that demonstrate core understanding of the tactics needed for the job
Technical abilities with experience integrating various tech stacks a plus
We will consider candidates of all experience levels and will build new hires a position based on experience, strengths, and career goals

Please do your homework before applying.

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Are you able to perform essential job duties without special accommodation?*

Have you ever worked for an agency before?*

What's the salary range you're looking for?*

How many years have you been using HubSpot?*

Have you worked as a dedicated Project Manager at a digital marketing or sales agency (not PM tasks as part of another role)?*

Do you have a minimum of two years managing client-facing projects end-to-end?*

Which project management tools have you used regularly (daily/weekly) in a professional setting? (Select all that apply)* ClickUpAsanaJiraTrelloMonday.comTeamworkOther

How would you rate your ClickUp proficiency?* Beginner (tasks lists and basic views)Intermediate (dashboards, dependencies, automations)Advanced (custom fields, formulas, advanced automations, templates)

Describe one ClickUp workflow, automation, or template you’ve built that improved efficiency or reduced errors. (2–4 sentences max)*

Have you used HubSpot in a professional capacity (internal team or client work)?*

Briefly describe how you used HubSpot to support or deliver a client project from kickoff to launch. (Metrics encouraged but not required)*

Tell us about a time you had to deliver difficult or disappointing news to a client. What was the situation, and how did you handle it?*

Which best describes your meeting and documentation style?* Structured agendas, clear notes, action items, and follow-upsSemi-structured, flexible based on the groupMostly verbal, minimal documentation

A project is behind schedule and trending over budget. What is the first action you take?*

How do you primarily track and communicate project status?* Live dashboardsWeekly written reportsDaily standups + weekly summariesAd-hoc updates

What was your typical active client load at one time?* 3-56-89-15More than 15

Are you comfortable occasionally joining early morning or late client calls when needed (main timezones across the U.S.)?*

Have you created ClickUp templates for repeatable workflows or onboarding?*

Have you built or maintained HubSpot dashboards, task automation, or internal processes?*

Which AI tools or features have you integrated into your professional PM workflow? (Select all that apply)* Generative Text (ChatGPT, Claude, Gemini) for drafting/editingMeeting Assistants (Otter.ai, Fireflies, Fathom) for summaries/action itemsPM Tool Native AI (ClickUp Brain, HubSpot AI, Notion AI)Data/Research Tools (Perplexity, ChatGPT Plus Data Analysis)Image/Asset Generation (Midjourney, DALL-E) for mockups/placeholdersNone yet

Describe a specific scenario where you used AI to solve a project problem or save time. (e.g., turning raw meeting notes into a project brief)*

Do you have experience working with KPIs?*

Please list any KPIs you have tracked regularly (if applicable):

Which of the following best describes your experience with HubSpot (or similar CRM/marketing automation) projects?* I have led or supported HubSpot implementations or new portal setupsI have managed HubSpot migrations (e.g., data, workflows, users, assets)I have worked on HubSpot integrations with other tools or platformsI have supported ongoing HubSpot optimizations or enhancementsI have managed web-focused projects (e.g., CMS builds, site migrations, redesigns)I have general project management experience, but no direct experience with CRM or marketing automation platformsI am not familiar with HubSpot, migrations, or integrations

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